Full-stack software connecting transactions, access, distribution and data in one integrated infrastructure.
Founded in Santiago, Chile, in 2014, Ticketplus was conceived as a technology company applied to live entertainment rather than as a traditional ticketing operator. Its founding objective was to give small and mid-sized events the technology, data visibility and operational reliability historically available only to the largest promoters and venues.
The company grew from an end-to-end operation in Chile into a regional platform by pairing its full-service model with white-label licensing. In 2025, it established a corporate hub in Miami, Florida, as its center for strategy, finance and investor relations. Its parent company, Ticketplus Ltd., is a Cayman Islands exempted company.
Fiscal 2025 compared with fiscal 2024, as reported
Sources · Final prospectus (Form 424B4), Business: Our Background and Comparative Data
2014 · Home market
Ticketplus was founded in Santiago and runs full operations in Chile, its home market. Operations, engineering and product development are centralized there.
From 2018
White-label agreements carried the platform to partners in Argentina, Mexico, Paraguay, Uruguay and other Latin American markets.
Today
Ticketplus now has a presence in 12 countries, from Argentina and Chile to Mexico and the United States.
Two operating models
Full operations run in Chile and, since the acquisition of Autoentrada in September 2026, in Argentina. In the other ten countries, partners operate the platform under their own brands.
Founded in Santiago in 2014, Ticketplus carried its platform across the region through white-label partners from 2018. Today it runs full operations in Chile and Argentina, and partners operate the platform under their own brands in the other ten markets.
Sources · Press release, November 5, 2026, current footprint · Form 6-K furnished September 22, 2026 (Exhibit 99.1) · Final prospectus (Form 424B4), Business
One platform
Ticketing, payments, access control and analytics are integrated in a single platform whose core is developed in-house.
Two ways to operate
Partners license the platform and run their own ticketing businesses, or Ticketplus runs the event end to end.
Many channels
Tickets are sold online, through API partners and at the venue, through box offices and self-service kiosks.
Buyers and data
Every sale reaches a buyer, and every event processed adds to the data that informs pricing, fraud detection and demand forecasting.
Core developed in-house
Partners license the platform and operate under their own brands
ClientsRegional ticketing companies · Large venues · Sports franchises · Promoters
Ten marketsBrazil · Colombia · Costa Rica · Dominican Republic · Ecuador · Mexico · Paraguay · Peru · United States · Uruguay
Ticketplus acts as the primary ticketing platform and delivers the complete service
ClientsPromoters · Venue operators
Two marketsChile · Argentina
Distribution
Ticket buyers
46M+user sessions on consumer-facing websites and apps in 2025, including visits that do not end in a purchase
Sources · Final prospectus (Form 424B4), Business · Form 6-K furnished September 22, 2026 (Exhibit 99.1)
Part A · Strategy
Disclosed strategy
Partner with established local operators through White-Label SaaS, which the company describes as its primary vehicle for market penetration.
Operating alongside partners gives direct visibility into transaction volumes, operating patterns and local market dynamics.
Where the economics are demonstrated, convert partnerships into full operations by acquisition or organic expansion, subject to volume and profitability thresholds.
Part B · Execution
Argentina · September 2026
The first acquisition since the IPO converted an existing white-label relationship into full operations.
“This acquisition is consistent with the strategy we outlined at our IPO: converting proven white-label partners into full operations.”
Based in Córdoba, with roots dating to 1999 and a commercial brand launched in 2005. Eric López, its founder, leads the business as Country Manager for Argentina.
The company does not expect the acquisition to have a material impact on its consolidated financial results for fiscal year 2026.
Part C · Disclosed opportunities
Not current operating markets, except Brazil
The final prospectus identifies Bolivia, Brazil, Canada, Portugal and Spain as examples of markets where Ticketplus intends to pursue potential white-label partnerships during the 24 months following the offering. Ticketplus launched in Brazil in November 2026, and Brazil is now part of its current footprint.
Sources · Final prospectus (Form 424B4), Prospectus Summary and Business: Our Growth Strategies · Form 6-K furnished September 22, 2026 (Exhibit 99.1) · Press release, November 5, 2026
One integrated platform
Data
Distribution
Transactions
Where a sale is created, paid for and delivered.
Event creation and configuration, pricing structures, promotional codes and discounts, customer registration and authentication, order processing and payment capture, ticket delivery by email and mobile wallet, and workflows for changes and cancellations.
Where tickets are sold: online, through partners and at the venue.
Web platforms, native iOS and Android apps, API integrations for third-party distributors and affiliate partners, box office systems for walk-up sales, and a network of self-service kiosks for on-site purchases.
Where transactions become business intelligence for clients.
Business intelligence, analytics and value-added services such as affiliate selling, CRM, loyalty points and memberships. Each event processed adds to a proprietary dataset built over more than a decade, across millions of transactions in multiple countries, which supports predictive analytics, pricing, fraud detection and demand forecasting.
Peak demand
High-concurrency on-sales for major events, virtual queuing and real-time inventory management across distribution channels.
At the venue
Complex seat mapping for large venues, access control with high-speed QR and barcode scanning, box office terminals, self-service kiosks, network infrastructure for venues with limited connectivity, and cashless in-venue payments.
Payments
Cash, local and international cards, digital wallets and bank transfers, with automated reconciliation and fraud detection and prevention.
Audience
Branded e-commerce, native apps with personalized event discovery, mobile wallet tickets, CRM with segmentation, email marketing automation, loyalty programs and memberships.
Hybrid events
Secure streaming and hybrid-event capabilities, developed between 2020 and 2022 and retained as permanent platform features.
Development
Capabilities are developed and deployed independently, without coordinated releases across the entire platform.
Source · Final prospectus (Form 424B4), Business: Platform Architecture and Our Business Model and Platform
Understand
Role
Primary and exclusive ticketing platform for the client's events during the contract term
Scope
End to end: event configuration, branded e-commerce and apps, field staff and venue hardware, payments, customer support and post-event reconciliation
Economics
Service fee of 8%–15% of ticket face value
Role
Technology platform operated under the partner's own brand
Scope
Core ticketing, web and mobile frameworks, analytics, payment integrations and access control, with optional modules and add-ons
Economics
Platform license fee, calculated per ticket, averaging 1.63% of processed GMV
Full Operation
Contracts
Typically one to three years, with automatic renewal and a 90-day notice window; exclusivity typically for one to three years
Cancellations and refunds
Ticketplus may be obligated to process refunds for canceled events and manages that exposure through settlement reserves and real-time monitoring
Client relationship
Ticketplus contracts directly with promoters and venues
White-Label SaaS
Contracts
Typically annual, with automatic renewal; often minimum volume commitments or tiered pricing
Cancellations and refunds
Partners assume primary responsibility for event cancellations and consumer refunds
Client relationship
The partner keeps its brand and its customer relationships
A transaction
Set up
Pricing tiers, venue map, on-sale timing and inventory release are configured.
Sell
Buyers purchase online, through API partners, at box offices or at kiosks.
Issue
The ticket is issued and delivered by email or mobile wallet.
Admit
Tickets are validated at the venue by QR or barcode scanning.
Settle
After the event, sales are reconciled and settled, and reporting is delivered.
FY2025 economicsFY2025 · Historical
As reported in the final prospectus. These figures precede the conversion of the Argentina partnership into full operations in September 2026.
| Full Operation | White-Label SaaS | Total | |
|---|---|---|---|
| Total Platform Sales (GMV) | $159.7M | $109.1M | $268.9M |
| Revenue | $27.8M | $1.7M | $29.5M |
| Share of revenue | 94.3% | 5.7% | — |
| Average take rate (of GMV) | 17.3% | 1.63% | — |
| Tickets processed | 5.5M+ | 4.7M+ | — |
| Events | 20,800+ | 19,000+ | — |
In ticket sales for events organized by third parties, Ticketplus acts as an agent: its revenue is the commission agreed with the event organizer, recognized when the ticket is issued and delivered to the buyer. Technology services such as platform implementation, technical support and licenses are recognized when delivered or over the service period.
Customers
Promoters and venue operators
Contract Full Operation services.
Ticketing companies, large venues, sports franchises and promoters
License the platform under White-Label SaaS.
Sports organizations and cultural institutions
Use the platform across the event lifecycle.
Ticket buyers
Buy through consumer-facing websites and apps.
Distribution partners
Sell through API integrations.
Sources · Final prospectus (Form 424B4), Business Model table and Business, fiscal year 2025 · Consolidated financial statements, Note 2(q)
2014
A first deployment for a national rugby championship puts a complete ticketing, payment and access control system into operation in 28 days, against an original estimate of more than nine months.
2018
The white-label model is introduced alongside full operations and extends the platform to partners in Argentina, Mexico, Paraguay, Uruguay and other Latin American markets.
2023–2025
Regional scaling and institutionalization extend activity to more than 30 cities in Latin America.
Aug 2026
Ticketplus prices its initial public offering on August 6, and its ordinary shares begin trading on NYSE American on August 7, 2026, under the symbol TP.
Sep 2026
Ticketplus acquires Autoentrada, its white-label partner in Argentina since 2019, in its first acquisition since the IPO.
Sources · Final prospectus (Form 424B4), Business: Our Background · Form 6-K furnished August 10, 2026 (Exhibits 99.1 and 99.2) · Form 6-K furnished September 22, 2026 (Exhibit 99.1)
Chien-Fu Chen
Chief Executive Officer and Director
Co-founder
Joaquín Jadue
Chief Financial Officer
Co-founder
Yethro Dinamarca Santelices
Director and Chair of the Board